ICCDPP Symposium
Aligning Global Policymakers Through
Human-Centered Design
CHALLENGE
Align constituents across cultures, language barriers and organizational interests to develop cohesive programming for the International Center for Career Development and Public Policy (ICCDPP).
SOLUTION
A more empathetic, user-centered symposium to address global education and career guidance initiatives in 30+ countries.
Methods
User interviews
Surveys
Journey and empathy mapping
Human-centered design workshop
Deliverables
Research reports
Personas
Empathy maps
User journey maps
Workshop outcomes