With more than 15 years of experience in human-centered design and UX research, I love crafting business solutions that both value and impact.
I create intuitive user experiences by identifying key user needs, developing journey maps and leveraging personas to inform design decisions.
By focusing on continuous improvement, I enhance user satisfaction and engagement through usability testing and strong cross-functional collaboration. I have experience bridging cultural and understanding gaps on both a small and large scale.
Comfortable navigating ambiguity and regulated industries, I’m passionate about championing a human-centered approach to building solutions that drive impact.
Bottom line, I’m an empathetic listener, curious observer, and action-oriented professional.